Shipping and Returns

United States – Shipping

We offer free standard shipping in the U.S. on all orders.

Your order will be processed and on its way within 2 business days from California. Once shipped, delivery typically takes 2–6 business days.

Need it sooner? Expedited processing and shipping (2–3 business days) is available for a $15 non-refundable fee.

You’ll receive an email with tracking information as soon as your order ships.

United States – Returns & Exchanges

We want you to love your slippers. If they’re not quite right, we’ll make the process smooth and simple.

Just email us at hello@myluvons.com within 30 days of receiving your order to request an exchange or return.

Please include your order number and a brief note about the reason. We’ll get back to you quickly with next steps and a complimentary shipping label. For returns, a 5% restocking fee will be deducted from your refund.

Our goal is your complete comfort and satisfaction with Luvons.

Canada – Shipping

Standard shipping to Canada is $15. In addition to this fee, customers are responsible for any tax, duty, or import service charges upon delivery.

Please allow 5–10 business days for delivery.

Once your order ships, you’ll receive an email with tracking information.

Canada – Returns & Exchanges

We gladly accept returns from Canadian customers within 30 days of purchase. Due to international shipping complexities, return shipping is not covered—but you may send items back by any trackable method at your own expense.

A refund (less a 5% restocking fee) will be issued once items are received and confirmed to be in new, unworn condition.

We do not currently ship outside of U.S. and Canada.