Frequently Asked Questions

At Luvons, we believe slipping into something comfortable should never mean sacrificing style — or peace of mind. That’s why we’ve made shopping with Luvons simple, comfy, and stress-free.

Here’s what customers ask us most — with answers to help you feel great about your decision.

Q: How much does shipping cost?

A: We offer free shipping across the U.S. — no minimums, no surprises.

 

Q: How long does shipping take?

A: Your order ships from California and usually arrives within 3–6 business days. We’ll send tracking as soon as it’s on the way.

 

Q: What if I don’t love them?

A: We get it — sometimes it takes a try-on to know for sure. That’s why we offer free returns within 30 days, even if you’ve just tried them on indoors.

 

Q: Do they have support?

A: Yes! Every pair features Ortholite® high-density memory foam and built-in arch support for cushion, comfort, and healthy alignment all day long.

 

Q: Can I wear them outside?

A: Absolutely. Our durable rubber soles are designed for quick steps out — whether that’s the school run, a coffee dash, or taking out the trash in style.

 

Q: Are they really washable?

A: 100%. Every pair comes with a mesh laundry bag — just toss them in on a cold, gentle cycle and let them air dry. Easy, breezy, and fresh.

 

Q: Will they look as good in person?

A: Even better. Luvons has been featured in ELLE Decor — “these might become the best slippers she’s ever owned” — and is loved by women who wear them every day.

 

Q: Do they run true to size?

A: Yes — most customers say they fit true to size.
If you’re between sizes:
- Size up if you have wider feet
- Size down if your feet are more narrow

And remember, returns are free if the fit isn’t quite right.

 

Q: Who are Luvons slippers made for?

A: Women who want to feel comfortable, supported, and stylish — whether they’re hosting friends, lounging at home, or stepping out for errands. Luvons is made for the clean-floor life, with no compromises.

 

Q: Where is Luvons based and where are the slippers made?

A: Luvons is a woman-owned brand, founded and based in San Francisco, with design and production managed by our team in Boston. Each pair of slippers is small-batch crafted in China by trusted manufacturing partners who share our commitment to quality.

 

Still wondering if they’re for you?

You can try them on, risk-free — but once they’re on your feet, don’t be surprised if you never want to take them off.